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FAQ / Help center

Answers for safer wallet decisions.

Straightforward guidance on self-custody, recovery, transaction checks, and phishing risks.

Understand the principles first.

Whether you are creating a wallet or changing devices, begin with the questions below.

Offline key storage illustration

This website describes self-custody principles. Actual control of keys depends on the implementation and terms of the wallet you use.

Fetching live blockchain data and broadcasting transactions generally require connectivity. Offline backup tasks do not.

Record it offline, store it securely, and avoid photos, cloud storage, messages, or sharing it with anyone.

A private key controls associated assets. A recovery phrase typically derives or restores wallet keys. Both are sensitive.

Verify your offline backup, install from a trusted source, restore privately, and check the relevant networks.

USDT is available on multiple networks. Verify the network, token contract, destination support, and fees.

Review the network, destination, token, amount, network fees, and signature permissions.

Check the source and URL, update the device, review permissions, and never type recovery phrases into websites.

Beware of lookalike domains, urgency, fake support staff asking for secrets, and signatures you cannot explain.

A more considered starting point

Start with safer wallet habits.

Check the source, plan an offline backup, and review each transaction before signing.

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Review the source and device security before installing.